Sections display workbasket ID instead of workbasket name
Out-of-the-box sections pyCaseContentDetails and pyCaseActionArea do not display the workbasket name when a case is assigned to a workbasket. Instead, they display the workbasket's ID (pxAssignedOperatorID).
Steps to Reproduce
1. Route a case to a workbasket.
2. Open the assignment.
The property stored in the case record is the workbasket ID. The workbasket name is not stored in the case record, and is not directly available on the clipboard.
Perform the following local-change:
Change the references to pxAssignedOperatorID in the sections in question, to pxAssignedOperatorID.pyLabel. This works because pxAssignedOperatorID is a linked property:
According to the Pega help page, this provides access to properties in the linked class (Data-Admin-WorkBasket):
Therefore, the pyLabel property (inherited from @baseclass) is available to be referenced through pxAssignedOperatorID.
Published January 31, 2016 - Updated October 8, 2020
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