Support Article
Security violation attempting to access requestor
SA-29102
Summary
User is getting below error message in their Pega application sporadically. Pega application is launched from a different application.
Message
Security violation attempting to access requestor
Operator ID
Unauthenticated or not available
Requestor ID
No ID available
Timestamp
Thu Sep 07 10:07:33 GMT 2016
Engine Version
PegaRULES 7.10 ML5 (coreAssemblyCached_715_230_filtered)
Error Messages
"Security violation attempting to access requestor" in screen.
Steps to Reproduce
Sporadic in nature.
Root Cause
A defect or configuration issue in the operating environment. When the user close the browser, Pega session is not logged out. If user click the logoff everything works as expected.
Resolution
Perform the following local-change step:
Add below code as part of the portal header as non-auto generated section, which logoff the user on closing the browser.
pega.util.Event.removeListener(window,"beforeunload",pega.u.d.harnessBeforeUnload);
window.onbeforeunload=function()
{
var safeURL=SafeURL_createFromURL(pega.u.d.url);
safeURL.put('pyActivity','Code-Security.LogOff');
var oXmlHttp;
if(typeof XMLHttpRequest !='undefined')
{
oXmlHttp= new XMLHttpRequest();
}
else{
oXmlHttp - new ActiveXObject("Microsoft.XMLHTTP");
}
oXmlHttp.open("GET",safeURL.toURL(),false);
oXmlHttp.send();
}
Published October 21, 2016 - Updated October 8, 2020
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