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Support Article

Segment is not populated warning occurs during Distribution runs

KCP-124

Summary

The Segment is not populated warning message displays during Distribution runs.

 

ERROR MESSAGE

Not Applicable

 

Steps to Reproduce

  1. Create Audience on the Marketing portal
  2. Click Save and Run. Audience populates
  3. Start a Distribution test on the campaign

 

Root Cause

A defect in Pegasystems’ code or rules.

 

Resolution

This issue is addressed in Pega Marketing 8.1. 

Suggest Edit

Published December 2, 2021

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