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Support Article

Server Timeout popup displays on submitting heavy weighted list

SA-101636

Summary

Server Timeout popup displays on submission of an assignment containing a list of more than100 records where a single record data is segregated and displayed on multiple tabs (each tab with less than10 properties). When Defer Load is enabled on each tab, the Server Timeout popup does not display and the user is able to submit. However, the Expand or Collapse action on click of the button works incorrectly.


Error Messages

Not Applicable


Steps to Reproduce

  1. Create a Repeating dynamic layout with an embedded section
  2. Enable Defer Load on the section 
  3. Configure a collapsible header
  4. Embed another section within the header which has Defer Load


Root Cause



A software use or operation error. 

Resolution



Perform the following local-change: 
Enable Defer Load on the innermost section within the collapsible header of the repeatable section.



 

Published April 1, 2020 - Updated December 2, 2021

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