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Support Article

Service call is not working with some of the Japanese characters



User is trying to set property pyTempDataPage as "いただいた方がご入会" and in a Activity calling "Connect-SOAP" method.
While executing the "Connect-SOAP" method with mentioned Japanese content, user is getting an parser error from InvokeAxis Activity of "Rule-COnnect-SOAP" class.

Error Messages

problem accessing the parser. Parser already accessed!

Steps to Reproduce

1) Property set to pyTempDataPage as "いただいた方がご入会".
2) In a Activity call "Connect-SOAP" method.
3) While excuting the "Connect-SOAP"method with above japenese content user is getting an parser error from Ivoke axis activity of "Rule-Connect-Soap" class.

Root Cause

A defect or configuration issue in the operating environment, WS-Security Signature when enabled is not allowing the Unicoded characters in the request envelope and hence not reaching the server, so user is suggested to encode the unicoded characters in base64 format and send it in the request.



User must handle the request parameters by encoding in base64 with the help of expression builder and store the encoded values in local variables to send the request, which does not destroy the actual state of the property value.
This is holding unicoded characters, user can still be able to view the unicoded characters from the actual properties.

Published January 26, 2016 - Updated October 8, 2020

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