Support Article
SFA Outlook add-on for Outlook 2013 does not work
SA-17663
Summary
The Pega SalesForce Automation (SFA) Outlook add-on from the Pega SalesForce Automation 7.14 distribution does not work with Microsoft Outlook 2013.
Error Messages
Not Applicable.
Steps to Reproduce
Attempt to use the SFA Outlook add-on with MS Outlook 2013.
Root Cause
A third-party product issue.
Resolution
MS Outlook 2013 is not yet supported by the Pega SalesForce Automation Outlook add-on.
Published January 31, 2016 - Updated December 2, 2021
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