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Support Article

SFA Outlook add-on for Outlook 2013 does not work



The Pega SalesForce Automation (SFA) Outlook add-on from the Pega SalesForce Automation 7.14 distribution does not work with  Microsoft Outlook 2013.

Error Messages

Not Applicable.

Steps to Reproduce

Attempt to use the SFA Outlook add-on with MS Outlook 2013.

Root Cause

A third-party product issue.


MS Outlook 2013 is not yet supported by the Pega SalesForce Automation Outlook add-on.


Published January 31, 2016 - Updated December 2, 2021

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