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Support Article

Silverlight does not support Microsoft Word 2013

SA-13819

Summary



Word merge feature works when using Microsoft Word 2010, but not when using Microsoft Word 2013.


Error Messages



SilverLight Control ERROR in 'sGetWordMacroDotPath'. Microsoft Word version '15.0' is not supported


Steps to Reproduce



1. Call Pega section pzWordMergeSL from the local section.
2. Launch pzSilverLightWordMergeControl.


Root Cause



Integration with Word 2013 is not supported until Pega 7.1.7.

This is mentioned on page 16 of the Platform Support Guide (https://pdn.pega.com/documents/platform-support-guide).

Resolution



Upgrade to the latest version of Pega 7.1.
Suggest Edit

Published September 10, 2015 - Updated October 8, 2020

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