Skip to main content

Support Article

Silverlight does not support Microsoft Word 2013



Word merge feature works when using Microsoft Word 2010, but not when using Microsoft Word 2013.

Error Messages

SilverLight Control ERROR in 'sGetWordMacroDotPath'. Microsoft Word version '15.0' is not supported

Steps to Reproduce

1. Call Pega section pzWordMergeSL from the local section.
2. Launch pzSilverLightWordMergeControl.

Root Cause

Integration with Word 2013 is not supported until Pega 7.1.7.

This is mentioned on page 16 of the Platform Support Guide (


Upgrade to the latest version of Pega 7.1.
Suggest Edit

Published September 10, 2015 - Updated October 8, 2020

Did you find this content helpful?

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Ready to crush complexity?

Experience the benefits of Pega Community when you log in.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us