Support Article
SLA and Calender Closed Days behaviour inconsistent
SA-567
Summary
You want to know how to get your work basket calender to be utilized by the Service Level Agreement (SLA) rule in calculating the dates?
Resolution
The workbasket calender cannot directly be used by the assignment SLA. You can set the pyCalender on the assignment to the calender of the workbasket.
Published June 12, 2015 - Updated October 8, 2020
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