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Support Article

SMA is not accessible after adding truststore for PegaCHAT

SA-23674

Summary



System Management Application (SMA) is not fictional when including the -Djavax.net.ssl.trustStore JVM argument in Websphere Server.
When connecting the configured Node in SMA, a SOAP connector error occurs.

Error Messages



SMA ERROR: Failed to create admin client
ADMC0016E: The system cannot create a SOAP connector to connect to host a_host at port a_port.


Steps to Reproduce



1. Create a temp path in WebSphere (/var/tmp/pegachat) application server.
2. Put the pegaTrustore and keystore files there generated for that server.
3. Add JVM arguments in WebSphere: -Djavax.net.ssl.trustStore=/var/tmp/pegachat/pegaTrustore
4. Restart the application server.
5. Check the SMA and attempt to connect to the configured node.

Root Cause



A software use or operation error.

Resolution



Websphere is using the SSL certificate and key management module to manage the SSL components.
​When including the new truststore and keystore using the SSL certificate and key management, the System Management Application is functional as expected.

 

Suggest Edit

Published July 2, 2016 - Updated October 8, 2020

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