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Support Article

Smart info missing for custom criteria list view



When a custom section for the criteria for a list view is used, the smart info does not come up on hover and right click. The same report when run without custom criteria shows the smart info.

Error Messages

Not Applicable

Steps to Reproduce

1. Create a list view with custom criteria with smart info information. 
2. In a section on click of the button, add an action to open the list view. 
3. Launch the portal, and open the list view on click of a button.
4. Insert the custom criteria values, and right click or hover over the any row in the list report.

Root Cause

In case of custom criteria, workformstandard was not included.


Apply HFix-27463. Resave the list views after applying the hotfix.

Published May 21, 2016 - Updated October 8, 2020

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