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Support Article

Smart info missing for custom criteria list view

SA-23458

Summary



When a custom section for the criteria for a list view is used, the smart info does not come up on hover and right click. The same report when run without custom criteria shows the smart info.

Error Messages



Not Applicable

Steps to Reproduce



1. Create a list view with custom criteria with smart info information. 
2. In a section on click of the button, add an action to open the list view. 
3. Launch the portal, and open the list view on click of a button.
4. Insert the custom criteria values, and right click or hover over the any row in the list report.

Root Cause



In case of custom criteria, workformstandard was not included.

Resolution



Apply HFix-27463. Resave the list views after applying the hotfix.
Suggest Edit

Published May 21, 2016 - Updated October 8, 2020

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