Support Article
SOAP request doesn't create a service page response
SA-20156
Summary
A Connect-SOAP rule with the same response and request is created in pega7.1.8 and pega 6.3SP1. In pega 6.3SP1 Connect-SOAP rule is working as expected that it should create the service page only when error occurs but in pega 7.1.8 even when there is no error the service page is getting created.
Error Messages
Not applicable
Steps to Reproduce
1) Invoke a Connect-SOAP rule
Root Cause
In 6.x when ever fault occurs response page gets created where as in 7.x every case response page gets created. User created a when rule to map their cases based on response page creation. Due to this change they weren't able to map the response prperties successfully.
Resolution
Suggested user to depend on pyStatusValue and pyHTTPResponseCode values instead of response page. If they depend on these values, in success scenario status value is good and response code would be 200 whereas in failure case these values are different.
Published February 27, 2016 - Updated October 8, 2020
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