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Support Article

SOAP Service error is not captured on clipboard page



When the SOAP service is returning ERROR response, the response is not getting parsed and the details are not being mapped to the clipboard page. As a result of no data being on the clipboard page, the  ERROR handling is not behaving as expected.

Error Messages


Steps to Reproduce

  1. Create a service from SOAP Connect from a WSDL file.
  2. Use an example response XML file as shown in the Root Cause.

Root Cause

The client-generated response XML file is not using the correct namespacing.


In the example, the CreateCreditCardApplicationOut needs to be referenced as "opr:CreateCreditCardApplicationOut "


Published July 17, 2015 - Updated October 8, 2020

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