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Some tabs not displaying on selection of Reason Code 4860



If customer selects reason code 4860 some of the the tabbed sections are not displaying.

Error Messages


Steps to Reproduce

Create MC case.In determine Reason code screen select 4860 reason code. Some tabs in pyWorkdetails are not getting displayed.

Root Cause

Issue with ImproperUse4860 HTML rule.



Updated the ImproperUse4860 HTML rule to remove the table border of cellspacing and cellpadding to make the alignment proper.

Removed below tags.

<table border="0" cellspacing="0" cellpadding="0">


HFix-9853 was created for this change.

Published September 11, 2014 - Updated October 8, 2020

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