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Support Article

Sorting indicator displays infinitely despite refresh or logoff



Sorting indicator displays continuously despite refreshing and logging in to the system.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a sectionand include a table which has a data page as the source.
  2. Enable the Allow optimize code checkbox in the Presentation tab of the table to configure the table for personalization.
  3. Enable the Save personalization automatically checkbox

Root Cause

This behavior is as per Pega product design.


Here’s the explanation for the reported behavior: 

When the 'Allow optimize code' and the 'Save personalization automatically' checkboxes are selected, the system saved the sorting configuration automatically for that operator. This is a feature of the Pega optimized grid. Thus, the last sorted order displayed in the grid.

Published August 16, 2019 - Updated December 2, 2021

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