Support Article

Special characters change to ASCII automatically



Pega changes special characters to ASCII values.

Error Messages

Not applicable

Steps to Reproduce

1) Start a workflow of FTE Approval.
2) Give any Name in Subject field which contains special characters and length is of > 64 ( for now to reproduce the error).
3) Go to the last step and click Submit workflow.
4) Error message appears on screen.

Root Cause

The issue is due to customized configuration.


Perform the following local-change:

Compare the strings on the both sides and remove extra call to encode in next step while assigning to property encoding with crossScript API.
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Published March 2, 2017 - Updated October 8, 2020

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