Support Article

Special characters change to ASCII automatically

SA-32208

Summary



Pega changes special characters to ASCII values.

Error Messages



Not applicable

Steps to Reproduce

1) Start a workflow of FTE Approval.
2) Give any Name in Subject field which contains special characters and length is of > 64 ( for now to reproduce the error).
3) Go to the last step and click Submit workflow.
4) Error message appears on screen.


Root Cause



The issue is due to customized configuration.

Resolution



Perform the following local-change:

Compare the strings on the both sides and remove extra call to encode in next step while assigning to property encoding with crossScript API.
Suggest Edit

Published March 2, 2017 - Updated October 8, 2020

Did you find this content helpful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.