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Support Article

SSO Integration with OKTA



On setting the Authentication Service to integrate with OKTA, the browser returns the request to OKTA and then to Pega. This results in an infinite loop.

Error Messages

Not Applicable

Steps to Reproduce

Log in to the application from the OKTA URL

Root Cause

The third party software was not configured correctly.


Here’s the explanation for the reported behavior:

In OKTA configuration, Single Sign On URL is given the Pega Assertion Consumer URL


Published October 2, 2018 - Updated December 2, 2021

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