Support Article
SSO Integration with OKTA
SA-64140
Summary
On setting the Authentication Service to integrate with OKTA, the browser returns the request to OKTA and then to Pega. This results in an infinite loop.
Error Messages
Not Applicable
Steps to Reproduce
Log in to the application from the OKTA URL
Root Cause
The third party software was not configured correctly.
Resolution
Here’s the explanation for the reported behavior:
In OKTA configuration, Single Sign On URL is given the Pega Assertion Consumer URL
Published October 2, 2018 - Updated December 2, 2021
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