Support Article
Starting activity on intent tasks do not run
SA-19000
Summary
The starting activity associated to Intent tasks never runs on Pega 7.1.4.
Error Messages
Not Applicable.
Steps to Reproduce
- Turn on PRPC tracer.
- Launch an intent task with associated starting activity.
- Search in tracer for the associated starting activity.
Root Cause
An issue in the custom application code or rules.
Resolution
Starting activities for intent tasks are only used for legacy portals.
Refer to the Pega 7.1.3 implementation guide (Page 4-13 and 4-14):
https://pdn.pega.com/documents/customer-process-manager-cpm-713-implementation-guide
Published January 31, 2016 - Updated December 2, 2021
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