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Support Article

Starting activity on intent tasks do not run

SA-19000

Summary



The starting activity associated to Intent tasks never runs on Pega 7.1.4.
 

Error Messages



Not Applicable.


Steps to Reproduce

  1. Turn on PRPC tracer.
  2. Launch an intent task with associated starting activity.
  3. Search in tracer for the associated starting activity.



Root Cause



An issue in the custom application code or rules.

Resolution



Starting activities for intent tasks are only used for legacy portals.

Refer to the Pega 7.1.3 implementation guide (Page 4-13 and 4-14):

https://pdn.pega.com/documents/customer-process-manager-cpm-713-implementation-guide

 

Suggest Edit

Published January 31, 2016 - Updated December 2, 2021

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