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Support Article

Starting activity on intent tasks do not run



The starting activity associated to Intent tasks never runs on Pega 7.1.4.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Turn on PRPC tracer.
  2. Launch an intent task with associated starting activity.
  3. Search in tracer for the associated starting activity.

Root Cause

An issue in the custom application code or rules.


Starting activities for intent tasks are only used for legacy portals.

Refer to the Pega 7.1.3 implementation guide (Page 4-13 and 4-14):


Published January 31, 2016 - Updated December 2, 2021

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