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Support Article

Startup error: Failed to update ClipboardPages in the PegaRULES

SA-12102

Summary



You have a new install of PRPC 7.1.7 in your development environment, using RHEL6.5, Tomcat6 and an Oracle database.
You are getting the following error on startup:

Failed to update ClipboardPages in the PegaRULES index - _z.fdt

This error is received after you have used prconfig.xml settings to disable Elastic Search:

<env name="indexing/distributed/enabled" value="false" />
<env name="indexing/distributed/index_enabled" value="false" />
<env name="indexing/distributed/search_enabled" value="false" />
---------------------------------
Tomcat 6.0.24
Oracle 11.2
Oracle JDBC Driver: 12.1.0.2.0
Oracle java 1.7.0_51


Resolution



Instead of disabling Elastic Search via prconfig settings, you defined the settings using dynamic system settings.

 
Suggest Edit

Published July 13, 2015 - Updated October 8, 2020

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