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Static content like CSS, JS not getting loaded thru IAC



In a harness loaded through IAC through GatewayManager, static resources are not loaded. "Invalid URL format for static content request" error in the logs.

The URL format for static content when loaded directly -

The URL format for static content when loaded thru IAC -

Error Messages

2017-06-15 13:27:21,324 [ WebContainer : 13] [ ] [ ] [ ] (ticcontent.StaticContentClient) ERROR - Invalid URL format for static content request:/!GlobalDisputes/webwb/pega_yui_styles_11141579935!!.css
2017-06-15 13:27:21,507 [ WebContainer : 28] [ ] [ ] [ ] (ticcontent.StaticContentClient) ERROR - Invalid URL format for static content request:/!GlobalDisputes/webwb/css/pzbasecore_12926014942.css!pzbasegadgets_13597983262.css!workform_compositebrand_175454550.css!!.css

Steps to Reproduce

1. Create a harness and render it using a flow.
2. Setup IAC thru gateway manager to invoke the flow.

Root Cause

There was a misconfiguration in gateway PING call.


Perform the following local-change:

User modified the gateway PING call method from 'GET' to 'POST', which then set right context for the rest of the gadget load.

function pega.web.mgr._pingGateway()
try {
var pingCallbackObj = {
success: pega.web.mgr._pingGatewayCallback,
failure: _divError
pega.util.Connect.asyncRequest("GET", pega.web.config.gatewayURL + "?pyActivity=PRGatewayPing", pingCallbackObj, "");
pega.web.mgr._logMsg("info", "", "Application", "Pinged gateway to find gateway session cookie");
} catch (e) {
pega.web.mgr._logMsg("info", "", "Application", "Exception inside pingGateWay" + e);

Changed to method from 'GET' to 'POST'.
pega.util.Connect.asyncRequest("POST", pega.web.config.gatewayURL + "?pyActivity=PRGatewayPing", pingCallbackObj, "");

Published August 26, 2017 - Updated October 8, 2020

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