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Support Article

Status of work items on an optimised table is not color coded



Status of the work items on an optimised table is not color coded.

Error Messages

Not Applicable

Steps to Reproduce

  1. Open the Case Worker portal
  2. Select My cases on the dashboard. The work items display. Colour (For example, green colour for Open state) does not display for work items.

Root Cause

A software use or operation error.  


Perform the following local-change:
Set the type of the control for the pyStatus property to control inherited for property.



Published January 17, 2020 - Updated December 2, 2021

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