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Support Article

Surveys fails on production level 5



The flow Survey Page Per Screen is in draft mode. Due to this when we run the survey in Production level 5 environment it is failing.

Error Messages

There was an error processing the 'SurveyDriver' step [SUBPROCESS113]: PRRuntimeError

Steps to Reproduce

1) Set production level to 5.
2) Try to run Offer Negotiation which runs the survey

Root Cause

Not Applicable 


Apply HFix-26665

Published March 18, 2016 - Updated October 8, 2020

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