Swapping to 'Home' tab loses New Interaction details in Portal
When user creates an interaction and goes to the dashboard tab, and then returns to interaction tab. The interaction closes itself.
Steps to Reproduce
- Launch an interaction.
- Go back to the dashboard tab.
- And then go back to the interaction tab again.
- See the interaction is close.
A backwards compatibility issue: defect in Pegasystems’ code or rules
Check the article on how to convert CPM CSR portal to CPM Interaction portal:
Published February 6, 2018 - Updated December 2, 2021
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