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Support Article

SyntaxError: Unexpected token < in JSONat position 1




User logs in to Pega Client for Windows. The user is required to change the password. However, SyntaxError displays on the screen instead of the user getting prompted to change the password.

Error Messages

SyntaxError: Unexpected token < in JSONat position 1

Steps to Reproduce

  1. Open Pega Client for Windows
  2. Log in with an operator with the Force password change on next login checkbox selected. The error message displays

Root Cause

This issue was determined to be a product enhancement request. This feature is not currently supported on Pega Client for Windows. 





An enhancement request, FDBK-67410, is created for consideration by Pega Product Management. 

Published June 6, 2020 - Updated December 2, 2021

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