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Support Article

System does not work on opening AutomatedCovVerification flow

SA-50312

Summary



The system does not work on opening the AutomatedCovVerification flow.


Error Messages



Not Applicable


Steps to Reproduce

  1. Search for AutomatedCovVerification flow of PegaIns-CSB-Work-ClaimUnit- in the PegaInsuranceCsb:07-21-01 ruleset.
  2. Open the flow.


Root Cause



A defect in Pegasystems’ code or rules.

The AutomatedCovVerification flow in PCI included an Annotation shape which could not be viewed because its width and height was set to 0.



Resolution



Apply HFix-40710.


Suggest Edit

Published March 22, 2018 - Updated October 8, 2020

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