Support Article
System does not work on opening AutomatedCovVerification flow
SA-50312
Summary
The system does not work on opening the AutomatedCovVerification flow.
Error Messages
Not Applicable
Steps to Reproduce
- Search for AutomatedCovVerification flow of PegaIns-CSB-Work-ClaimUnit- in the PegaInsuranceCsb:07-21-01 ruleset.
- Open the flow.
Root Cause
A defect in Pegasystems’ code or rules.
The AutomatedCovVerification flow in PCI included an Annotation shape which could not be viewed because its width and height was set to 0.
Resolution
Apply HFix-40710.
Published March 22, 2018 - Updated October 8, 2020
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