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Support Article

System does'nt redirect to the URL that is passed in relayState



In IDP initiated SSO, on successful authentication from Pega it doesn't get redirected to the URL passed in the RelayState Parameter.

Error Messages

Not Applicable

Steps to Reproduce

1.Configure IDP initiated SSO for an environment.
2.Try to pass the redirect URL through RelayState param.

The system authenticates the user but does not redirect.

Root Cause

Relay state URL is passing is another application URL and having separate operators to login.


Relay state URL must belong to the same application or any global site which does not require any operators to login.

Example URL :RelayState= and this URL will pass as encoded URL in the browser otherwise Pega will not decode that. Same URL should present in RelayState URL's list in the IDP.


Published March 23, 2018 - Updated October 8, 2020

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