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Support Article

Tab name displays as 'Opening..' while opening any rule



While opening any rule, the tab name displays as 'Opening...' and not the actual name of the rule. However, the rule opens. This occurs post Pega 7.4 update.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Update from Pega 7.1.8 to Pega 7.4
  2. Open any rule. The tab name displays as 'Opening...' and not the actual name of the rule

Root Cause

The .isSafeToAskParent() function in pega_desktop_support.js file returned false.


Apply HFix-43935.


Published September 12, 2018 - Updated December 2, 2021

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