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Support Article

Tabbing out of a field removes text entered in next field



In IE 11 running a Pega 7.1.7 application, when using tab to move from Field1 to Field2. previously-entered text in Field2 is deleted.

Error Messages

Not Applicable. 

Steps to Reproduce

1. Login to the application.
2. Search for a work item using Search gadget. 
3. On tabbing out from one field, the label of the next field gets removed.

Root Cause

An issue in the custom application with custom CSS.


Perform the following local-change:

The below CSS change addresses the reported issue:

"location" label shifted on tabbing:

.content-inline_grid_triple > .content-item {
/* overflow: hidden; - Already there */

overflow: initial;


User can apply the changes by selecting searching the CSS text, and making the suggested changes. If user is not able to find the CSS file, which addresses the style, then by adding a new CSS file to the skin and using the following CSS code snippet addresses the same issue:

.content-inline_grid_triple > .content-item {
overflow: initial !important;

Published January 31, 2016 - Updated October 8, 2020

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