Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Tabs look and feel are different for different Operators !

SA-2352

Summary



After upgrade from PRPC 5.5 to PRPC 6.3 sp1, the look and feel for the tabs is not the same. The tabs in one operator are showing the focussed tab color as white while in others it is showing the same color for all the tabs.

Error Messages



NA


Steps to Reproduce



Na


Root Cause



Upgrade from PRPC 5.5 to 6.3 sp1 caused some issues and the Desktop Preferences was not referring to any skin rule.

Resolution



From operator dropDown, click on Preferences . The Desktop Preferences window gets opened. The Skin should  refer to OOTB EndUser62. Setting the right skin resolved the reported issue.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us