Support Article

"Team Members" Search OOTB functionality not working.

SA-26026

Summary



In Manager portal there is a Out-of-the-box (OOTB) functionality Team Members.

System shows "See All" link at the bottom of the Team Members section. On click of that, system opens a Modal window with an autocomplete which shows all list of team members. Filtering is not happening on selection of a team member in autocomplete field.
 

Error Messages



Not Applicable.


Steps to Reproduce



1) Login as manager and navigate to my work.
2) Navigates to the right hand side of the screen and views ‘Team Members’.
3) Click on the “See all” link present at the bottom.
4) Enter search criteria in the popup window and click on submit or enter.
5) View the search results.


Root Cause



Filtering based on the selected operator is not performed. 

Resolution



Perform the following local change:


Add a filter to the report definition pyOperatorsByWorkGroup were along with the retrieving operators for the current Work Group an extra filter condition is added where the oprator should be equal to the selected operator.

That is, .pyUserIdentifier equals Param.InOperatorID.

Below is the screenshot for reference



 

 

Published July 26, 2016 - Updated August 1, 2016

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