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Support Article

TempLabor tracker case Sync is not working



The application's case sync is not working in QA environment. The same code is working in Dev environment. This error is always happening during sync and because of which - pyworkpage is not getting updated properly

Error Messages

datapageName.pxResults was of mode Page List while was expecting String List mode. Class <blank> does not exist

Steps to Reproduce

(1) Log on to APK.
(2) Create 2 cases
- first case will sync to server
- second case will fail.

Root Cause

Application is not using the D_pyUserWorkList data page.


The worklist datapage "D_pyUserWorkList" was added to whitelist for offline.

Published August 26, 2017 - Updated October 8, 2020

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