Testing and debugging email listeners
The documentation for Pega 7.1.x describes the steps required for debugging the emailListener:
After Step 3 ( Start the System Management application. Select the node and select Logging and Tracing.), there is no place to execute Step 4 (Select the listener. Click Start at the top of the panel. Enter a requestor ID and password)
How should email listeners be debugged?
Steps to Reproduce
A portion of the information on that help document is out of date.
Enabling debug on the following class should provide additional output for connectivity issues:
Additionally, in the Service email rule (Go into the listener, then open the rule listed under Service Method), under the action drop down click on “trace”. This will open a tracer window that will populate with data once the listener processes an email.
0% found this useful