Support Article

Text Area character count

SA-19610

Summary



User has set maximum characters for a text area and enables the character count to be displayed. When text is entered, the newline character which is supposed to be counted as 2 is displayed as 1 in the character count. So the character count displays that there are some characters to be entered, but it does not accept any characters. 


Error Messages



Not applicable


Steps to Reproduce



1. Text area with max no of characters.
2. Enter text with a new line space.
3. When characters still remain (shown in the char count), the text area does not accept.


Root Cause



Every newline character is supposed to be counted as 2, but it would count as only 1 so the hotfix that is applied corrects the character count.

Resolution



Apply HFix-26042.

 

Suggest Edit

Published February 13, 2016 - Updated October 8, 2020

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.