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Support Article

Text Area character count

SA-39772

Summary



While extering text in a text area, the new line space, which is supposed to be counted as 2, is displayed as 1 in the character count. Therefore the character count displays that there are some characters to be entered, but it does not accept any new characters.


Error Messages



Not Applicable


Steps to Reproduce

  1. Configure a text area control to hold maximum number of characters and to display the character count
  2. When running the flow, enter text with a new line space.



Root Cause



A defect in Pegasystems code, changes are done in code to handle new line character properly.


Resolution



Apply HFix-34676
Suggest Edit

Published August 2, 2017 - Updated October 8, 2020

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