Support Article
Thread dump starts for reportProcessHandles
SA-16541
Summary
System Administrators are seeing an error In the PegaRULES log.
Error Messages
15-10-13 12:02:48,468 [.PRPCWorkManager : 7] [ STANDARD] [ ] [ PegaRULES:07.10] ( fs.direct.FilesystemStorage) WARN - FileNotFoundException, calling reportProcessHandles
java.io.FileNotFoundException: /temp_path/profiles/profileServer/temp/server/node/prpc_j2ee14_ws_prod/prweb.war/PassivationData/6/HF8B1B4DA298DC5DF3646C1D77F556E66/metadata.ser (No such file or directory)
at java.io.FileOutputStream.open(Native Method)
at java.io.FileOutputStream.<init>(FileOutputStream.java:233)
at java.io.FileOutputStream.<init>(FileOutputStream.java:183)
at com.pega.pegarules.storage.fs.direct.FilesystemStorage._getOutputStream_privact(FilesystemStorage.java:363)
Steps to Reproduce
There is no specific use case to replicate this behavior.
Root Cause
A defect or configuration issue in the operating environment. Misconfiguration of the PRPC temp path was detected and corrected.
Resolution
Make the following change to the operating environment:
Update the value of the JNDI name url/initialization/explicittempdir in the PRPC EAR deployment descriptor - mapped to an existing directory in the filesystem.
Published January 31, 2016 - Updated October 8, 2020
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