Support Article
Thread dumps generated on uploading a large file
SA-45370
Summary
Thread dumps are generated on uploading a large file on the pySaveFileContent and the system stops working at the pyCreateDocument step. This occurs when Content Management Interoperability Services (CMIS) is used to upload documents to the EMC Documentum.
Error Messages
Not Applicable
Steps to Reproduce
- Configure CMIS to upload documents to the EMC Documentum.
- Upload a file greater than 25 MB to EMC Documentum through CMIS connect.
Root Cause
Accelerated Content service (ACS) was enabled on the EMC Documentum.
Resolution
As a local-change, disable ACS in the EMC Documentum.
Published March 24, 2018 - Updated October 8, 2020
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