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Support Article

Tomcat server does not shut down



While stopping with Tomcat server that is hosting PRPC application, it is taking longer time duration (45 minutes) to stop the process.
Pega class '’ debug log shows that query updates are taking longer time to complete.
Also Catalina.out file shows that the shutdown process is complete, but PRPC application needs to be stopped.

Error Messages

Not Applicable.

Steps to Reproduce

Use script to stop the server and notice the time taken to completely stop the server.

Root Cause

Enable debug for the pega class '’.
During the PRPC engine shutdown sequence, it writes the rule usage statistics to database table pr4_log_rule_usage.


For this issue, tuning the database performance improves the shutdown time duration by 60% [45 minutes to 15 minutes]

Published June 12, 2015 - Updated December 2, 2021

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