Support Article
Top 10 Exception items missing on AES dashboard
SA-23395
Summary
Top 10 Exception items are missing on the Autonomic Event Services (AES) dashboard for some systems.
Error Messages
Not Applicable.
Steps to Reproduce
Not Applicable.
Root Cause
The display for top 10 Exceptions is driven by exception work objects. These need to have an urgency greater than zero to display in the top 10 Exceptions report on the dashboard.
Resolution
Here’s the explanation for the reported behavior:
There were no work objects for exceptions that had urgency greater than zero for that particular system.
Published August 23, 2017 - Updated December 2, 2021
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