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Support Article

Tracer buttons are not working properly

SA-38365

Summary



Tracer buttons ("pause", "clear", "settings") are not enabled.


Error Messages



Not applicable


Steps to Reproduce



Open the Tracer.


Root Cause



An issue in the custom application code or rules.

The privilege "TraceOptionsBasic" is required in order for those buttons to be enabled. None of the user rules had this privilege.


Resolution



Perform the following local-change:

​In the single role for the end-user access group, add "TraceOptionsBasic" privilege to the "Access of Role To Object" for access class "@baseclass".
Suggest Edit

Published July 10, 2017 - Updated October 8, 2020

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