Support Article
Tracer buttons are not working properly
SA-38365
Summary
Tracer buttons ("pause", "clear", "settings") are not enabled.
Error Messages
Not applicable
Steps to Reproduce
Open the Tracer.
Root Cause
An issue in the custom application code or rules.
The privilege "TraceOptionsBasic" is required in order for those buttons to be enabled. None of the user rules had this privilege.
Resolution
Perform the following local-change:
In the single role for the end-user access group, add "TraceOptionsBasic" privilege to the "Access of Role To Object" for access class "@baseclass".
Published July 10, 2017 - Updated October 8, 2020
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