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Support Article

Tracer getting disabled after 3000 - 4000 lines

SA-3835

Summary



When users run the Tracer, it disables after 3000-4000 lines with the error message Tracer disabled. Please Restart. 50,000 lines has been crossed.


Resolution



Perform the following local-change to adjust the Tracer file buffer size, as explained in this Help topic: https://pdn.pega.com/sites/default/files/help_v71/procomhelpmain.htm#tools/tracer/tracerxml.htm
  1. Edit the prconfig.xml file to contain two lines:
    env name="tracer/queue/type" value="file" />
    < env name="tracer/queue/file/limit" value="nnnnn" />

    where nnnnn is a non-negative integer.
    f you omit the second line, the default limit is 50,000 events.
  2. Stop and restart (or redeploy if necessary) the server node to have the changes take effect.
    Each Tracer session on the node uses a separate file in the temporary file directory on the server.

Published September 27, 2017 - Updated October 8, 2020

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