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Support Article

Transaction time dropdown in Acquirer displays an invalid value



Transaction time field in the "Represent Acquirer Screen" is displaying invalid values and allowing user to select 24:60 which is an invalid value.
Ideally these fields must contain only "23" hours and "59" mins to select any timing without any validation issues.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Create a Visa case in Acquirer application.
  2. Chargeback the case with RC 90, CC 1-a.
  3. In the Represent Acquirer Screen, Transaction time is displaying the values mentioned above (24:60).

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. This issue is because of having values 24 and 60 in the table values of text properties,that is, hours and minutes respectively.


The issue is resolved by HFix-21640_61

Published January 31, 2016 - Updated October 8, 2020

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