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Support Article

Transfer Assignment functionality is not working

SA-25596

Summary



Unable to transer assignments using BulkActions.

Error Messages



Lost the ability to make this change because a change elsewhere has taken precedence over the change you made here. Please click on the assignment again to continue.

Steps to Reproduce

  1. Select the From operator to display the list of assignments.
  2. Select the assignments to transfer.
  3. Select the To operator.
  4. Click Process Selected Assignments.

Root Cause



System was upgraded from PRPC 5.5 to Pega 7.1.9. In PRPC 5.5, Work-.SectionButtonsPerformBulk HTML rule was customized. It was updated as Final rule by Pega according to Pega 7.1.9 architecture.

Resolution



Perform the following local-change:
Copy the code from latest Work-.SectionButtonsPerformBulk HTML to rule in user-application ruleset.
Suggest Edit

Published July 27, 2016 - Updated October 8, 2020

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