Support Article
Tree navigation does not work in ScreenFlow
SA-85600
Summary
Tree navigation does not work in ScreenFlow.
Error Messages
Not Applicable.
Steps to Reproduce
- Configure the TreeNavigation section
- Open the Case worker portal
- Create a case
- Click Next
- Attempt to navigate using Tree navigation
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Perform the following local-change in the TreeNavigation7 section:Replace the double slash(//) comment to block comment (/* ---*/).
For example, /* if window.skipTreeNavigation flag is true then skip execution--for double click usecase */.
Alternatively, update to Pega 8.2.Published August 15, 2019 - Updated December 2, 2021
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