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Support Article

Unable to access the Operator ID page on logging in through LDAP



Unable to access the Operator ID page on logging in through LDAP.

Error Messages

Not Applicable.

Steps to Reproduce

Log in through LDAP and create a new workobject.

Root Cause

In the user authentication activity, the user has created a page named Operator ID which is also generated by the Pega application. As a result, the Pega Operator ID page was overridden. 


Perform the following local-change;

Change the name of the Operator ID page in the custom activity. 



Published August 15, 2019 - Updated December 2, 2021

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