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Support Article

Unable to access the Operator ID page on logging in through LDAP

SA-76445

Summary

Unable to access the Operator ID page on logging in through LDAP.


Error Messages



Not Applicable.


Steps to Reproduce



Log in through LDAP and create a new workobject.


Root Cause



In the user authentication activity, the user has created a page named Operator ID which is also generated by the Pega application. As a result, the Pega Operator ID page was overridden. 


Resolution

Perform the following local-change;

Change the name of the Operator ID page in the custom activity. 

 

 

Suggest Edit

Published August 15, 2019 - Updated December 2, 2021

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