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Support Article

Unable to add an embedded section in a section



Customer Service 7.1.3 was used on Pega 7.1.7. A section was created with dynamic layouts, but it cannot be modified after adding few embedded layouts. The issue occurred in Internet Explorer.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a section.
  2. Add a layout or section inside embedded layout or sections.
  3. Save it.
  4. Try modifying the section by adding more layouts or sections.

Root Cause

Reported issues were because of references to the old skin.


Perform the following local-change:
Refer to the new skin. Open Access Group > Custom Portal > Refer to Other Skin > Provide the New Skin Name. An example is given below:

Published January 11, 2017 - Updated October 8, 2020

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