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Support Article

Unable to add an embedded section in a section

SA-17558

Summary



Customer Service 7.1.3 was used on Pega 7.1.7. A section was created with dynamic layouts, but it cannot be modified after adding few embedded layouts. The issue occurred in Internet Explorer.

Error Messages



Not Applicable

Steps to Reproduce

  1. Create a section.
  2. Add a layout or section inside embedded layout or sections.
  3. Save it.
  4. Try modifying the section by adding more layouts or sections.

Root Cause



Reported issues were because of references to the old skin.

Resolution



Perform the following local-change:
Refer to the new skin. Open Access Group > Custom Portal > Refer to Other Skin > Provide the New Skin Name. An example is given below:
Suggest Edit

Published January 11, 2017 - Updated October 8, 2020

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