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Support Article

Unable to attach PDF files on mobile device



On a mobile device, unable to attach a PDF file using the out-of-the-box pyAttachContent. This works on a desktop or a laptop.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a section with a button and launch an Attach File popup screen using the out-of-the-box pyAttachContent flow action.
  2. Execute the application in a mobile browser (Chrome/Safari).
  3. Navigate to the section and attach a PDF or a TXT file using the pxAttach control.

Root Cause

This issue was determined to be a product enhancement request.


An enhancement request, FDBK-61698, is created for consideration by Pega Product Management.

Published December 2, 2021

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