Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unable to check out rules on logging in using PRServletLDAP URL

KCP-338

Summary

Unable to check out a rule or save a data instance on logging into the application using PRServletLDAP URL. The user selects the Allow rule check out option on the Operator record. However, the Check Out button is invisible on the rule form.

 

Error Messages

Operator does not have check out enabled

 

Steps to Reproduce

  1. Log in to the Pega Designer Studio using PRServletLDAP1
  2. Check out a rule

 

Root Cause

The precondition on step 2 of WBToolBarDDSettings invokes the pzIsRuleCheckOutAllowed When rule. This When rule checks OperatorID.pyAllowRuleCheckOut. However, OperatorID.pyAllowRuleCheckOut returns false because the OperatorID page contains only the pxObjClass properties but no other data.

 

Resolution

Perform the following local-change to ensure the OperatorID page is created at the requestor level and is available for all the threads:

  1. Save the LDAPAuthentication activity in the application ruleset
  2. Add the following Java code as the first step:
    tools.getRequestor().getPage("OperatorID");

 

Published December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us