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Support Article

Unable to check out rules on logging in using PRServletLDAP URL



Unable to check out a rule or save a data instance on logging into the application using PRServletLDAP URL. The user selects the Allow rule check out option on the Operator record. However, the Check Out button is invisible on the rule form.


Error Messages

Operator does not have check out enabled


Steps to Reproduce

  1. Log in to the Pega Designer Studio using PRServletLDAP1
  2. Check out a rule


Root Cause

The precondition on step 2 of WBToolBarDDSettings invokes the pzIsRuleCheckOutAllowed When rule. This When rule checks OperatorID.pyAllowRuleCheckOut. However, OperatorID.pyAllowRuleCheckOut returns false because the OperatorID page contains only the pxObjClass properties but no other data.



Perform the following local-change to ensure the OperatorID page is created at the requestor level and is available for all the threads:

  1. Save the LDAPAuthentication activity in the application ruleset
  2. Add the following Java code as the first step:


Published December 2, 2021

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