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Support Article

Unable to connect Visual Studio to Robot Manager

SA-53247

Summary



Error message displays while connecting to Robot Manager from Visual Studio.


Error Messages



Server Rejected Credential. You are no longer Authenticated


Steps to Reproduce



Connect from Visual Studio to Robot manger


Root Cause



An issue in the custom application code or rules.

Resolution



Perform the following local-change:
  1. Create a new RunUser operator ID with BankerPro:RuntimeUser Access Group (with PegaRULES:RoboticsAdministrators role)
  2. Uncheck the robot is ready to receive work checkbox in the Work tab of the operator ID record.

Suggest Edit

Published March 23, 2018 - Updated December 2, 2021

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