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Support Article

Unable to create Benefit Category

SA-90225

Summary



Post upgrade to Pega Product Composer for Healthcare (PCSH) 8.3, the Benefit Category option does not display in the New menu. Hence, user is unable to create a Benefit Category.


Error Messages



Not Applicable


Steps to Reproduce

  1. Launch the Product Composer portal.
  2. Click New.
 

Root Cause



A defect or configuration issue in the operating environment.
The step to import PCS_SampleData.jar file was missing during the upgrade process.



Resolution



Import the PCS_SampleData.jar file mentioned in the 'Pega Product Composer for Healthcare 8.3 Upgrade Guide' under 'Importing Pega Product Composer for Healthcare sample application and creating a ruleset for custom rules' step.
Suggest Edit

Published March 28, 2020 - Updated December 2, 2021

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