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Support Article

Unable to create Benefit Category



Post upgrade to Pega Product Composer for Healthcare (PCSH) 8.3, the Benefit Category option does not display in the New menu. Hence, user is unable to create a Benefit Category.

Error Messages

Not Applicable

Steps to Reproduce

  1. Launch the Product Composer portal.
  2. Click New.

Root Cause

A defect or configuration issue in the operating environment.
The step to import PCS_SampleData.jar file was missing during the upgrade process.


Import the PCS_SampleData.jar file mentioned in the 'Pega Product Composer for Healthcare 8.3 Upgrade Guide' under 'Importing Pega Product Composer for Healthcare sample application and creating a ruleset for custom rules' step.

Published March 28, 2020 - Updated December 2, 2021

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