Support Article
Unable to create Email channel
SA-74167
Summary
Unable to create Email channel.
Error Messages
"There has been issue; please consult your system adminstrator
Steps to Reproduce
- Open Channels and Interfaces on the application menu
- Click Email channel
- Enter the required configuration
- Click Save
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Perform the following local-change:
- Add <env name="server-push/enabled" value="true" /> to prconfig
- Restart the server
Alternatively, enable the Push feature by setting the below Dynamic System Setting:
Owning Ruleset: Pega-Engine
Purpose: prconfig/server-push/enabled/default
Value: True
Published March 2, 2019 - Updated December 2, 2021
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