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Unable to create more than 52 Disputes cases

SA-97898

Summary



On selecting more than 52 Transactions, the application creates only 52 Dispute (D- ) cases.


Error Messages



Not  Applicable


Steps to Reproduce

  1. Create a High Number of Disputes (HND) Claim.
  2. Select more than 52 transactions to dispute.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Apply HFix-54114.

Alternatively, perform the following local-change:

Comment Step 1 (Obj-Refresh-And-Lock) of the RULE-OBJ-ACTIVITY PEGACARD-SD-CLAIM GETSTEPPAGELOCK activity.


Suggest Edit

Published January 13, 2020 - Updated December 2, 2021

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